a71g Privacy Policy

a71g ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. When you use our website a71g.cam, you share certain personal information with us. The purpose of this privacy policy ("policy") is to inform you how we collect that information, why we use it, with whom we share it, and how we keep it secure.

Please read this policy carefully. By continuing to use our platform, you will be considered to have agreed to the terms of this policy. If you have any questions, please contact our support team.

This policy should be read together with a71g's Terms and Conditions. Both documents together define the legal relationship between you and a71g.

You provide the following information directly when registering, logging in, or contacting us for support:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Preferred payment method (bKash, Nagad, Rocket, Upay)
• Transaction details — deposit and withdrawal records
• Information and messages provided in support chat

When you use our platform, our system automatically records the following information:

• IP address and device type
• Browser name and version
• Date, time, and duration of use
• Log of which pages were visited
• Referral URL (where you came from before reaching our site)
• Cookie and session data

To ensure responsible gaming and prevent fraud, we may request the following information for identity verification (KYC) in certain situations:

• National ID card (NID) or passport copy
• Driving licence or other government-issued ID
• Utility bill or bank statement as proof of address

This information is used solely for identity verification purposes and is stored under strict security protocols.

a71g uses your information for the purposes described below:

• Account management: Creating, verifying, and maintaining your account.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: Resolving your questions and complaints; managing 24/7 live chat.
• Security and fraud prevention: Identifying suspicious activity and taking preventive measures.
• Responsible gaming: Identifying problematic gaming behaviour and providing assistance.
• Age verification: Ensuring the minimum age requirement of 21 years is met.
• Technical improvement: Enhancing website functionality and user experience.
• Legal compliance: Complying with applicable laws and regulations.

Cookies are small text files stored in your browser. They help our platform remember information about your visit and personalise your experience.

• Essential cookies: Required to maintain login sessions and run the platform's core functions.
• Functional cookies: Used to remember your language and preference settings.
• Analytics cookies: Used to monitor and improve site usage.
• Security cookies: Used to prevent fraud and unauthorised access.

You can disable cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.

a71g does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the specific circumstances described below:

• Service providers: Selected third parties for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support services — they may only process information in accordance with our instructions.
• Legal obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.
• Fraud investigations: When required to investigate fraud, money laundering, or other illegal activity.
• Business restructuring: In cases of company merger, acquisition, or asset transfer — you will be notified in advance.
• With your consent: Information may be shared with specific third parties if you give explicit consent.

a71g uses industry-standard security technologies to ensure the safety of your information:

• SSL encryption: All data transmission on our website is secured by SSL (Secure Sockets Layer) technology.
• Encrypted storage: Stored sensitive information is protected with industry-standard encryption algorithms.
• Access controls: Only authorised staff can access information within a limited scope.
• Regular security reviews: Our systems are kept up to date through regular security audits.
• Two-factor verification: Additional verification for sensitive account operations.

However, transmitting data over the internet is not completely risk-free. Even with the highest level of caution, absolute security cannot be guaranteed. Keeping your account password confidential is your responsibility.

We retain your information only for as long as it is necessary or legally required:

• Account information: Retained while your account is active and for a set period after it is closed.
• Transaction records: For the period required in accordance with financial regulatory guidelines.
• KYC documents: For the period specified by applicable law after account closure.
• Communication logs: For an appropriate period for dispute resolution and support purposes.

Once the retention period ends, we delete or anonymise your information using secure methods.

As a user of a71g, you have the following rights over your own information:

• Right of access: The right to know what information we have collected about you and to receive a copy.
• Right to rectification: The right to request correction of any inaccurate information we hold about you.
• Right to erasure: The right to request deletion of your information in certain circumstances — though this may not apply where legal obligations exist.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to your information being processed for specific purposes.
• Right to portability: The right to request your information in a common, machine-readable format.

To exercise these rights, contact our support team via live chat or email. We will verify your request and respond within a reasonable time.

a71g is a platform operated for users aged 21 and over only. 21+ We do not knowingly collect information from anyone under the age of 21.

If it comes to our attention that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents and guardians are encouraged to monitor their children's online activity.

a71g may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through the platform.

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

If you would like a copy of a previous version of the policy, please contact our support team.

Our platform uses the services of payment gateways (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These third parties have their own privacy policies and process information under their own terms.

a71g is not responsible for the privacy practices of these third parties. We only work with trusted and well-established partners and require them to comply with our privacy standards.